When should I not call 911?
a. To request weather reports or road conditions
b. To report power outages and/or phone repairs
c. To ask for directions and/or road names
d. To request you 911 address
i. 911 address are generated at Engineering and Mapping Department and may be reaching by calling (276) 926-6107
e. To request general information regarding a report you filed
f. To report keys locked in vehicles (unless someone is trapped inside)
g. To request an ambulance for the purpose of a non-emergency routine transport (Dr. Appointments)
h. To request general information, including business closing times, Halloween trick or treat times, parade times, etc.

Remember: 9-1-1 is not to be played with! It is for those who truly need it. In all cases, it is vital that you know the address and telephone number you are calling from in order to receive assistance as quickly as possible.

Virginia's penal code calls 911 abuse a "class 1 misdemeanor," which is punishable by up to a year in jail, a $2,500 fine, or both. In fact, in Virginia it's illegal to make false reports of emergencies or disasters by telephone to anyone - public or private - not just the 911 lines.

Show All Answers

1. When should I call 911?
2. When should I not call 911?
3. If you do call 911, even by mistake, do not hang up the phone.
4. How will you find my house in an emergency?