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Remember: 9-1-1 is to be used for emergencies only. For non-emergency police, fire, or medical requests, dial (276) 926-1650. For other non-emergencies, consult your telephone directory for the appropriate number for the agency you wish to contact. If you do not have a telephone directory, dial 4-1-1 for directory assistance.
Remember: 9-1-1 is not to be played with! It is for those who truly need it. In all cases, it is vital that you know the address and telephone number you are calling from in order to receive assistance as quickly as possible.
Virginia's penal code calls 911 abuse a "class 1 misdemeanor," which is punishable by up to a year in jail, a $2,500 fine, or both. In fact, in Virginia it's illegal to make false reports of emergencies or disasters by telephone to anyone - public or private - not just the 911 lines.
a.In an emergency, would the police department, fire department, or ambulance be able in finding your address? Even with all the technology available to us, it does not always help us find where you are. b.To assist emergency responders to find your house more easily, Post your address clearly and prominently at your entrance and on your home. c.Posting your 9-1-1 address at the driveway entrance and on your home will alleviate any confusion as to whether emergency responders have the correct location. Try using something reflective or illuminated so that it can be seen in the evening as well as during the day. d.Do not assume since your mailbox is marked you have posted your address, mailboxes are not always at the entrance of a driveway and usually are not marked clearly on both sides. Always report missing street signs to the Engineering and Mapping Department at (276) 926-6107 these not only help others find your home but are essential to emergency response personnel.